{"id":6338,"date":"2020-12-01T09:36:00","date_gmt":"2020-12-01T09:36:00","guid":{"rendered":"https:\/\/bezpecnenanete.eset.com\/sk\/?p=6338"},"modified":"2020-12-28T09:03:14","modified_gmt":"2020-12-28T09:03:14","slug":"mate-podozrenie-ze-ste-sa-pri-online-nakupovani-stali-obetou-podvodu-prinasame-vam-navod-ako-postupovat","status":"publish","type":"post","link":"https:\/\/bezpecnenanete.eset.com\/sk\/it-bezpecnost\/mate-podozrenie-ze-ste-sa-pri-online-nakupovani-stali-obetou-podvodu-prinasame-vam-navod-ako-postupovat\/","title":{"rendered":"M\u00e1te podozrenie, \u017ee ste sa pri online nakupovan\u00ed stali obe\u0165ou podvodu? Prin\u00e1\u0161ame v\u00e1m n\u00e1vod, ako postupova\u0165."},"content":{"rendered":"\n
\"Podvo<\/figure>\n\n\n\n
<\/div>\n\n\n\n

M\u00e1te podozrenie, \u017ee ste sa pri online nakupovan\u00ed stali obe\u0165ou podvodu? Prin\u00e1\u0161ame v\u00e1m zoznam niektor\u00fdch scen\u00e1rov, ktor\u00e9 mohli nasta\u0165, spolu s rie\u0161eniami, ako zmen\u0161i\u0165 ich n\u00e1sledky.<\/p>\n\n\n\n

Odpovedali ste na podvodn\u00fa ponuku?<\/h2>\n\n\n\n

Pri\u0161la v\u00e1m cez Messenger dobre znej\u00faca ponuka na lacn\u00fd tovar a prejavili ste z\u00e1ujem? Ak ste odpovedali, mali by ste okam\u017eite ukon\u010di\u0165 konverz\u00e1ciu a ignorova\u0165 nov\u00e9 spr\u00e1vy. Zablokujte odosielate\u013ea, aby sa s vami u\u017e nemohol spoji\u0165. M\u00f4\u017eete zablokova\u0165 \u00fa\u010det na soci\u00e1lnej sieti, e-mailov\u00fa adresu, pr\u00edpadne telef\u00f3nne \u010d\u00edslo, ak sa s vami spojili telefonicky.<\/p>\n\n\n\n

Ak spr\u00e1va alebo e-mail poch\u00e1dza od priate\u013ea a zd\u00e1 sa v\u00e1m podozriv\u00e1, overte si, \u010di spr\u00e1vu skuto\u010dne poslal. Ak neposlal, postupujte pod\u013ea krokov, ktor\u00e9 n\u00e1jdete v tomto \u010dl\u00e1nku<\/a>.<\/p>\n\n\n\n

Poskytli ste niekomu prihlasovacie \u00fadaje?<\/h2>\n\n\n\n

Ak ste podvodn\u00edkom poskytli osobn\u00e9 inform\u00e1cie ako prihlasovacie \u00fadaje, zme\u0148te hesl\u00e1 na v\u0161etk\u00fdch \u00fa\u010dtoch vr\u00e1tane e-mailu. Zmenu robte v\u017edy na zabezpe\u010denom zariaden\u00ed a z bezpe\u010dn\u00e9ho internetov\u00e9ho pripojenia. Uistite sa, \u017ee pou\u017e\u00edvate jedine\u010dn\u00e9 hesl\u00e1 pre ka\u017ed\u00fd \u00fa\u010det a m\u00e1te aktivovan\u00e9 dvojfaktorov\u00e9 overenie.<\/p>\n\n\n\n

Poskytli ste niekomu platobn\u00e9 inform\u00e1cie?<\/h2>\n\n\n\n

Ak ste sa stali obe\u0165ou finan\u010dn\u00e9ho podvodu, nev\u00e1hajte a okam\u017eite sa spojte s va\u0161ou bankou. V pr\u00edpade, \u017ee ste u\u017e zaplatili za tovar a platba u\u017e prebehla, bezodkladne zablokujte platobn\u00fa kartu v banke, aby nebola opakovane zneu\u017eit\u00e1. Ak ste poslali peniaze cez internetov\u00fd platobn\u00fd syst\u00e9m, je dobr\u00e9 obr\u00e1ti\u0165 sa na slu\u017ebu, ktor\u00fa ste pou\u017eili.<\/p>\n\n\n\n

Ak v\u00e1s podvodn\u00edci za\u010dn\u00fa vydiera\u0165 a bud\u00fa od v\u00e1s \u017eiada\u0165 \u010fal\u0161ie peniaze, ur\u010dite nepla\u0165te. Nesmiete vykona\u0165 \u010fal\u0161ie platby. Ak ste podvodn\u00edkom zaplatili, \u0161anca na vr\u00e1tenie va\u0161ich pe\u0148az\u00ed je ve\u013emi n\u00edzka. No v pr\u00edpade, ak sa podvodn\u00edci dostali k va\u0161im platobn\u00fdm inform\u00e1ci\u00e1m, viete okam\u017eit\u00fdm spojen\u00edm s bankou alebo internetov\u00fdm platobn\u00fdm syst\u00e9mom minimalizova\u0165 n\u00e1sledky.<\/p>\n\n\n\n

<\/div>\n\n\n\n

Z\u00edskajte aktu\u00e1lne inform\u00e1cie o bezpe\u010dnosti na internete. Prihl\u00e1ste sa na odber n\u00e1\u0161ho newslettra.<\/h3>
Pravidl\u00e1 ochrany s\u00fakromia<\/a> a Zmluvn\u00e9 podmienky<\/a> spolo\u010dnosti Google.<\/small>Ochrane s\u00fakromia<\/a>.<\/label>
<\/div>\n\n\n\n

UPOZORNENIE<\/h4>\n\n\n\n

Ak ste stali obe\u0165ou phishingov\u00e9ho \u00fatoku, pri\u0161li ste o ve\u013ek\u00fa finan\u010dn\u00fa sumu alebo ste sa stali obe\u0165ou kr\u00e1de\u017ee identity, bezodkladne sa spojte s org\u00e1nmi \u010dinn\u00fdmi v trestnom konan\u00ed. Ide o trestn\u00fd \u010din. A to aj v pr\u00edpade, \u017ee sa tento trestn\u00fd \u010din udial v online svete.<\/p><\/blockquote>\n\n\n\n

Stiahli ste si do zariadenia malv\u00e9r?<\/h2>\n\n\n\n

Bez oh\u013eadu na to, \u010di ste si stiahli pr\u00edlohu z podozriv\u00e9ho e-mailu alebo klikli na neoveren\u00fd odkaz \u010di podvodn\u00fa reklamu, skontrolujte va\u0161e zariadenie na pr\u00edtomnos\u0165 \u0161kodliv\u00e9ho k\u00f3du. Mohli ste si toti\u017e stiahnu\u0165 adv\u00e9r, spyv\u00e9r alebo in\u00fd \u0161kodliv\u00fd k\u00f3d. Tak\u00e1to malv\u00e9rov\u00e1 infekcia m\u00f4\u017ee znamena\u0165 ob\u0165a\u017euj\u00face reklamy a vyskakovacie okn\u00e1, ale aj ukradnut\u00e9 osobn\u00e9 \u00fadaje, \u010di dokonca stratu pr\u00edstupu ku v\u0161etk\u00fdm d\u00f4le\u017eit\u00fdm d\u00e1tam. Po kontrole sa uistite, \u017ee je v\u00e1\u0161 bezpe\u010dnostn\u00fd softv\u00e9r a opera\u010dn\u00fd syst\u00e9m v aktu\u00e1lnom stave.<\/p>\n\n\n\n

Registrovali ste sa na podvodnom e-shope?<\/h2>\n\n\n\n

Ak ste si vytvorili konto a nesk\u00f4r zistili, \u017ee ide o podvodn\u00fd e-shop, odstr\u00e1\u0148te tento \u00fa\u010det. Pokia\u013e ste pou\u017eili heslo, ktor\u00e9 pou\u017e\u00edvate aj do in\u00fdch \u00fa\u010dtov, zme\u0148te ho vo v\u0161etk\u00fdch \u00fa\u010dtoch. Nov\u00e9 heslo by malo by\u0165 jedine\u010dn\u00e9 pre ka\u017ed\u00fd \u00fa\u010det. Pokia\u013e si ich neviete zapam\u00e4ta\u0165, pou\u017eite spr\u00e1vcu hesiel. Ak ste sa prihl\u00e1sili na odoberanie newslettra, zru\u0161te odber alebo po\u017eiadajte o odstr\u00e1nenie e-mailovej adresy zo zoznamu.<\/p>\n\n\n\n

Klikli ste na falo\u0161n\u00fd e-shop alebo reklamu?<\/h2>\n\n\n\n

Ocitli ste sa na str\u00e1nkach internetov\u00e9ho obchodu a m\u00e1te podozrenie, \u017ee ide o podvodn\u00fd web? Zbyto\u010dne neklikajte na odkazy a str\u00e1nku ihne\u010f opustite. Ak sa podvodn\u00fd obchod tv\u00e1ri  ako niektor\u00fd zo zn\u00e1mych obchodov, informujte o tom dan\u00fd obchod. Pom\u00f4\u017eete tak minimalizova\u0165 \u010fal\u0161ie podvody.<\/p>\n\n\n\n

Ak ste si u\u017e medzi\u010dasom web preklikali, pr\u00edpadne ste sa zaregistrovali, postupujte pod\u013ea odpor\u00fa\u010dan\u00ed sp\u00edsan\u00fdch vy\u0161\u0161ie: odstr\u00e1\u0148te \u00fa\u010det, zme\u0148te hesl\u00e1 a skontrolujte zariadenia na pr\u00edtomnos\u0165 malv\u00e9ru.<\/p>\n\n\n\n

Stiahli ste si podvodn\u00fa aplik\u00e1ciu?<\/h2>\n\n\n\n

Ak ste si stiahli podvodn\u00fa aplik\u00e1ciu v n\u00e1deji, \u017ee je to legit\u00edmna aplik\u00e1cia e-shopu, odstr\u00e1\u0148te ju z v\u00e1\u0161ho zariadenia. N\u00e1sledne skontrolujte zariadenia na pr\u00edtomnos\u0165 malv\u00e9ru. Pokia\u013e ste k prihl\u00e1seniu do aplik\u00e1cie pou\u017eili rovnak\u00e9 heslo, ktor\u00e9 pou\u017e\u00edvate do in\u00fdch \u00fa\u010dtov,  zme\u0148te ho. Aplik\u00e1cie s\u0165ahujte z ofici\u00e1lnych obchodov, ako je Google Play \u010di App Store. Pri s\u0165ahovan\u00ed aplik\u00e1ci\u00ed sledujte po\u010det stiahnut\u00ed, hodnotenia \u010di  recenzie pou\u017e\u00edvate\u013eov. Svoje citliv\u00e9 inform\u00e1cie ukladajte do aplik\u00e1cie len v pr\u00edpade, ak ste si skuto\u010dne ist\u00ed, \u017ee je legit\u00edmna a bezpe\u010dn\u00e1.<\/p>\n\n\n\n

Objednali ste si tovar, ale nebol doru\u010den\u00fd?<\/h2>\n\n\n\n

Ide o klasick\u00fd podvod pri online nakupovan\u00ed. Pokia\u013e ani po op\u00e4tovnom spojen\u00ed s internetov\u00fdm obchodom nie je situ\u00e1cia vyrie\u0161en\u00e1, m\u00f4\u017eete sa obr\u00e1ti\u0165 so \u017eiados\u0165ou o pomoc na spotrebite\u013esk\u00e9 centr\u00e1 alebo priamo poda\u0165 trestn\u00e9 ozn\u00e1menie. Spojte sa s va\u0161ou bankou, aby v\u00e1m poskytla inform\u00e1cie, na ak\u00fd \u00fa\u010det peniaze odi\u0161li. Odpor\u00fa\u010dame, aby ste si ka\u017ed\u00fa komunik\u00e1ciu s obchodom uchov\u00e1vali pre pr\u00edpadn\u00e9 dokazovanie.<\/p>\n\n\n\n

Odpor\u00fa\u010dan\u00e9 \u010dl\u00e1nky<\/h3>\n\n\n
<\/a><\/div>
Expert na kybernetick\u00fa bezpe\u010dnos\u0165: Ak sa \u013eudia dr\u017eia rozumn\u00fdch n\u00e1vykov, vie by\u0165 online nakupovanie bezpe\u010dn\u00e9<\/a><\/div><\/div>
<\/a><\/div>
Podcast Klik \u0161peci\u00e1l: Ako bezpe\u010dne nakupova\u0165 online? Radia odborn\u00edci na digit\u00e1lnu bezpe\u010dnos\u0165<\/a><\/div><\/div>
<\/a><\/div>
10 zaru\u010den\u00fdch tipov, ako nakupova\u0165 online a bezpe\u010dne<\/a><\/div><\/div><\/div><\/div>\n\n\n

Pri\u0161iel v\u00e1m e-mail s v\u00fdzvou na zaplatenie tovaru, ktor\u00fd ste si neobjednali?<\/h2>\n\n\n\n

Ak ste si vo va\u0161ej e-mailovej schr\u00e1nke na\u0161li podobn\u00fd e-mail, neklikajte na prilo\u017een\u00e9 odkazy, nes\u0165ahujte \u017eiadnu pr\u00edlohu a ni\u010d nepla\u0165te. Ak ste si naozaj ni\u010d neobjednali, ide o podvod.  Ak v\u0161ak predsa len \u010dak\u00e1te bal\u00edk, overte si jeho stav vo va\u0161om \u00fa\u010dte na e-shope, pr\u00edpadne sa obr\u00e1\u0165te priamo na z\u00e1kazn\u00edcku podporu internetov\u00e9ho obchodu alebo prepravnej spolo\u010dnosti, \u010di registruj\u00fa probl\u00e9my s doru\u010den\u00edm alebo platbou.<\/p>\n\n\n\n

Dobr\u00e1 rada na z\u00e1ver<\/h2>\n\n\n\n

Aj ke\u010f m\u00e1te pocit, \u017ee podvodn\u00edci o v\u00e1s nemaj\u00fa z\u00e1ujem, nie je to \u00faplne pravda. Preto bu\u010fte v\u017edy opatrn\u00ed. Nakupujte pod\u013ea zaru\u010den\u00fdch krokov, ktor\u00e9 sme pre v\u00e1s zhrnuli v tomto \u010dl\u00e1nku<\/a>. <\/p>\n\n\n\n

Pam\u00e4tajte, ak m\u00e1te len mal\u00e9 podozrenie, \u017ee je obchod falo\u0161n\u00fd, vyhnite sa n\u00e1kupu. Ak nechcete pr\u00eds\u0165 o financie, zvo\u013ete rad\u0161ej platbu na dobierku. A nezab\u00fadajte, \u017ee \u017eiaden e-shop, slu\u017eba \u010di banka nebud\u00fa od v\u00e1s proakt\u00edvne \u017eiada\u0165 osobn\u00e9 inform\u00e1cie prostredn\u00edctvom e-mailu \u010di telefon\u00e1tu.<\/p>\n","protected":false},"excerpt":{"rendered":"

M\u00e1te podozrenie, \u017ee ste sa pri online nakupovan\u00ed stali obe\u0165ou podvodu? Prin\u00e1\u0161ame v\u00e1m zoznam niektor\u00fdch scen\u00e1rov, ktor\u00e9 mohli nasta\u0165, spolu s rie\u0161eniami, ako zmen\u0161i\u0165 ich n\u00e1sledky.<\/p>\n","protected":false},"author":5,"featured_media":6339,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","footnotes":""},"categories":[82,130],"tags":[90],"class_list":["post-6338","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-it-bezpecnost","category-online-nakupovanie","tag-ako-na-to"],"yoast_head":"\nStali ste sa pri online nakupovan\u00ed obe\u0165ou podvodu? | ESET<\/title>\n<meta name=\"description\" content=\"M\u00e1te podozrenie, \u017ee ste sa pri online nakupovan\u00ed stali obe\u0165ou podvodu? 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